Data Deletion
How to delete your EventCraft account and the personal data we hold about you.
Last updated September 11, 2026
Data Deletion
This page explains how to delete your EventCraft account and the personal data we hold about you. It also serves as our Data Deletion Instructions for accounts created with Facebook or Google login.
Delete your account yourself
If you have an EventCraft account, you can delete it at any time:
- Sign in and open your Profile.
- Scroll to the Danger zone at the bottom of the page.
- Click Delete profile and confirm.
Your account is deleted right away and you are signed out immediately.
What gets deleted
- Your profile — name, photo, email address, and mobile number.
- Your sign-in methods, including any linked Google or Facebook login and your password.
- Your security data — two-factor methods, backup codes, and one-time codes.
- The events you own, together with their guest lists, tasks, budgets, and vendor shortlists.
What we may retain
To meet legal, tax, and accounting obligations we may keep a limited set of records — for example past invoices and payment records — in an anonymised form that is no longer linked to your identity. We also keep anonymised, aggregated statistics that cannot identify you.
If you left a message for a host (guests)
If you were invited to an event and left the host a written, voice or video message from your invitation link, you can delete it yourself — you don't need an EventCraft account:
- Open your invitation link again. Your message is listed there by type and date; for your privacy, what it said is never shown.
- Choose Delete my message and pick where to receive a six-digit code — email, text message or WhatsApp, whichever the host has on record for you. Email codes are free; text and WhatsApp codes are paid for from the host's messaging credit.
- Enter the code. Your message, including any recording and its stored file, is deleted straight away, and you can leave a new one.
Each contact method can send you at most five codes, and each code expires after ten minutes.
When you can't do it yourself. If your invitation was handed to you in person, if the host has no email address or phone number for you that we can use, if the host's credit can't cover a code, or if confirming doesn't work for you, choose Ask the host to delete it instead. The host is responsible for the guest information on their event, so deleting it is their responsibility; we show them your request in their account and by email, and it stays open until the message is gone. If the host doesn't act on it, email info@dtkholdings.com with the event name and we will follow it up.
Deleting via Facebook
If you signed in with Facebook, you can also remove EventCraft from Facebook → Settings & privacy → Settings → Apps and Websites. Removing the app stops future access, but it does not by itself delete the data already stored with us — use the steps above, or contact us, to delete your EventCraft data.
Ask us to delete it for you
If you cannot sign in, or you would like us to handle the deletion for you, email info@dtkholdings.com from the email address on your account with the subject "Delete my data". We will verify your request and delete your data within 30 days.
Contact
Questions about data deletion or your privacy? Email info@dtkholdings.com or read our Privacy Policy.